Privacy Policy Overview

Learn more about our commitment to protecting your personal data. This policy explains how we collect, use, and safeguard information to ensure your trust and security.

Information We Collect

We only collect information necessary to provide and improve our analytics services.

• General personal details such as your name, contact information, and business role are collected when you fill out forms or make an enquiry.
• Technical data about your use of our website, including browser type, pages viewed, and device identifiers, may be logged.
• Usage data related to your interaction with analytics features is collected through cookies and tracking technologies.
• Any correspondence or feedback you provide is stored to respond and improve our service.

How We Use Data

We process your information strictly for specified, legitimate business purposes.

• To respond to your enquiries, requests, or support needs efficiently and accurately.
• To improve our website’s content, features, and customer experience based on analytics trends.
• To meet legal obligations including data security, record keeping, and compliance with Australian privacy laws.
• To notify you about important service updates or changes to our practices.

Legal Bases for Processing

We process your personal information only as permitted under applicable privacy regulations.

Our main legal bases include contract necessity for providing requested services, compliance with legal requirements, and your explicit consent where required.

Data Sharing

We only share your information when necessary for business operations or legal compliance.

• With trusted Australian service providers and partners who are contractually bound to protect your data and use it only for agreed purposes.
• When required by regulatory authorities or to enforce our own legal rights and compliance.
• In connection with business transfers or restructuring, always respecting confidentiality and legal obligations.

Data Security

We implement industry-standard security controls, encryption, and access limitations. Ongoing monitoring, periodic audits, and mandatory staff training help protect personal information against misuse, alteration, or unauthorized disclosure. Your trust and security are always our top priorities.

Your Rights

You retain control over your personal data and can exercise these rights:

• Requesting access to review your personal information held by us.
• Seeking correction of inaccurate or outdated information in our records.
• Requesting limiting or objecting to certain types of data processing.
• Requesting that we erase specific personal data, subject to legal and operational constraints.

Cookies and Tracking

Cookies help us understand user behaviour, improve analytics services, and enhance user experience. You can manage preferences at any time through browser settings or our cookie policy page.

See our cookies policy See our cookies policy

Contact Us

For privacy-related questions or to exercise your rights, please reach out to us via the details below.

Changes to This Policy

We may update this Policy when necessary. Your continued use of our services implies acceptance of any updates or revisions made.